Fresenius Kabi
Fresenius Kabi is a global healthcare company that develops, manufactures, and distributes injectable drugs, infusion therapies, clinical nutrition products, and related medical devices for hospitals, clinics, and home care providers. The company focuses on therapies for critically and chronically ill patients, generating revenue through the sale of pharmaceuticals, nutrition solutions, and infusion and transfusion technologies worldwide.
- Electronic Health Records
- Energy & Utilities Operations Software
- Revenue
- $8.0B
- Employees
- 42,000
- Founded
- 1999
- Headquarters
- Bad Homburg vor der Höhe, Germany
What 12 Arbolus experts think of Fresenius Kabi
NPS scores range from 7 to 10, indicating generally positive sentiment among both Influencer and User categories. Renewal intent shows a mixed pattern, with 50% expressing uncertainty and 37.5% affirming renewal. Stickiness is high, with 87.5% in 'More Than 1 Year' or 'Less Than 1 Year' post-implementation, but a notable portion are still in evaluation stages such as 'Pilot'. Key themes include above-average satisfaction, but also cautious long-term commitment and desire for assurance in ongoing value. Overall Customer Sentiment: Positive
Who reviewed Fresenius Kabi
- C-Suite 75% (9)
- Director 17% (2)
- Manager 8% (1)
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Sentiment
41 Net Promoter Score, from 12 scored reviews- Promoters 6
- Passives 5
- Detractors 1
Cumulative NPS by month
+1 over 6 months- Jul 7
- Jan 8
- Apr 8
- May 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 49 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 4 answers
- 100% 2 answers
- 7.5/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
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