Galderma
Galderma is a global dermatology company that develops, manufactures, and markets prescription medicines, aesthetic injectables, and consumer skincare products for conditions such as acne, rosacea, psoriasis, and skin aging. It serves dermatologists, aesthetic practitioners, healthcare providers, and retail consumers through a portfolio that includes branded prescription therapies, injectable fillers and neuromodulators, and over‑the‑counter skincare lines. The company generates revenue by selling these products worldwide via medical, pharmacy, and retail distribution channels.
- Electronic Health Records
- Revenue
- $3.8B
- Employees
- 6,000
- Founded
- 1981
- Headquarters
- Zug, Switzerland
What 6 Arbolus experts think of Galderma
NPS distribution is heavily positive: 40% of responses are NPS 10, and 40% NPS 8–9. 60% of respondents indicate clear renewal intent, with only one negative response and one unsure. Implementation stage data confirms 100% of respondents have used Galderma solutions for more than a year, underscoring entrenched adoption. The key sentiment theme is high user satisfaction and strong product loyalty, particularly among end users.Overall Customer Sentiment: Positive
Who reviewed Galderma
- C-Suite 67% (4)
- Director 17% (1)
- Manager 17% (1)
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 3
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Jun 9
- Feb 9
- Jul 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 0% 1 answer
- 9.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
For people who use Galderma
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