Frutarom

frutarom.com · Haifa, Israel

Frutarom is a global producer of flavors, fragrances, and specialty fine ingredients used in food, beverage, nutraceutical, and personal care products, serving manufacturers worldwide. The company develops and supplies customized flavor systems, natural extracts, and functional ingredients that are integrated into customers’ finished goods. Frutarom generates revenue by manufacturing these products at scale and selling them through direct sales and long-term supply relationships with industrial clients.

Revenue
$1.4B
Employees
2,700
Founded
1933
Headquarters
Haifa, Israel

What 5 Arbolus experts think of Frutarom

NPS scores cluster between 6 and 10, with two respondents at 8, one at 10, and one at 7. All customers report implementation stages of more than one year, indicating stickiness and mature usage. Although explicit renewal intent was not provided, continued deep engagement and positive NPS scores imply likely renewal. The dominant themes are consistent satisfaction, sustained value, and reliability. Overall Customer Sentiment: Positive

Who reviewed Frutarom

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Manager 40% (2)
Engineering Manager Manager NPS 7
Data Leader C-Suite NPS 6
Operations Manager C-Suite NPS 8

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 3
  • Detractors 1

Written answers and themes publish with the full report.

For people who use Frutarom

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