Galaxy Surfactants Limited
Galaxy Surfactants Limited is a specialty chemicals manufacturer that develops and supplies surfactants and other performance ingredients used in personal care, home care, and industrial cleaning products. The company sells primarily to FMCG and consumer product manufacturers globally through long-term supply relationships and customized formulations. Its portfolio includes oleochemicals, surfactants, and specialty care products produced across multiple manufacturing sites in India and abroad.
- Revenue
- $550.0M
- Employees
- 2,000
- Founded
- 1980
- Headquarters
- Navi Mumbai, India
What 13 Arbolus experts think of Galaxy Surfactants Limited
NPS scores for Galaxy Surfactants are predominantly in the 7–10 range, indicating positive customer sentiment. Renewal intent is high among those who engaged, with all explicitly answered cases expressing intent to renew. The majority of responses represent mature implementations with over one year of usage, suggesting consistent satisfaction and stickiness over time. Key themes from the data indicate confidence in supplier reliability and ongoing relationship value.Overall Customer Sentiment: Positive
Who reviewed Galaxy Surfactants Limited
- C-Suite 62% (8)
- Director 31% (4)
- Manager 8% (1)
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Sentiment
30 Net Promoter Score, from 13 scored reviews- Promoters 5
- Passives 7
- Detractors 1
Cumulative NPS by month
+0 over 4 months- Jan 8
- Feb 8
- Mar 8
- Apr 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 30 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 100% 1 answer
- 9.5/10 Average score from customers who will renew
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