FORVIA

forvia.com · Nanterre, France

FORVIA is a global automotive technology supplier formed by the combination of Faurecia and HELLA, providing seating, interiors, electronics, lighting, and clean mobility solutions to vehicle manufacturers worldwide. The company designs and manufactures components and systems that improve vehicle safety, comfort, energy efficiency, and user experience, generating revenue primarily through long-term supply programs with OEMs and tier-one automotive customers.

Revenue
$28.0B
Employees
157,000
Founded
2022
Headquarters
Nanterre, France

What 9 Arbolus experts think of FORVIA

NPS distribution skews high with 67% scoring 8 or above, showing strong promoter presence among influencers and high spenders. Renewal intent is universally positive among respondents who reported high annual spend, with only one case of uncertainty in the pilot phase. Stickiness is reinforced by long-term implementation stages—56% of users report more than 1 year of experience, and pilot customers also lean positively. Overall Customer Sentiment: Positive

Who reviewed FORVIA

Total customers 9 8 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 62% (6)
  • Director 12% (1)
  • Manager 25% (2)
Legal Leader C-Suite NPS 8 Undecided
Other Generalist Not specified NPS 6
Product Leader C-Suite NPS 9 Will renew

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Sentiment

44 Net Promoter Score, from 9 scored reviews
  • Promoters 5
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+0 over 5 months
  • Dec 8
  • Jan 8
  • Apr 8
  • May 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 44 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 80%
  • Will renew 4
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Director 100% 1 answer
  • Manager 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

For people who use FORVIA

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