Fisher & Paykel Healthcare
Fisher & Paykel Healthcare is a global medical device company that designs, manufactures, and markets respiratory care, acute care, and surgical products used in hospitals and homecare settings. Its portfolio includes humidification systems, non‑invasive ventilation interfaces, and oxygen therapy solutions that support the treatment of respiratory conditions and sleep apnea. The company sells primarily to healthcare providers and homecare distributors worldwide through a direct sales force and channel partners.
- Electronic Health Records
- Patient Engagement & Telehealth
- Revenue
- $1.2B
- Employees
- 6,500
- Founded
- 1969
- Headquarters
- Auckland, New Zealand
What 9 Arbolus experts think of Fisher & Paykel Healthcare
NPS scores range between 7 and 8, indicating generally positive but not highly enthusiastic advocacy. Most experts have been customers for more than a year, with renewal intent either positive or neutral. Key feedback themes include strong brand reputation, reliable product usability, and market limitations due to regulatory or geographic constraints. Some experts highlight a need for hands-on experience before providing full endorsement, particularly in markets not yet served.Overall Customer Sentiment: Positive
Who reviewed Fisher & Paykel Healthcare
- C-Suite 56% (5)
- Director 11% (1)
- Manager 33% (3)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about Fisher & Paykel Healthcare.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 9 scored reviews- Promoters 2
- Passives 5
- Detractors 2
Cumulative NPS by month
+0 over 4 months- Jan 7
- Aug 7
- Sep 8
- Oct 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Praised
- Practical Reporting and Teletransmission
- Ease of Use and Workflow Fit
- Global Brand Recognition
- Enhanced AI Precision
Criticised
- Limited Peer Validation
- Regulatory Restrictions on AI
- Lack of Availability in Key Markets
- Market Exclusion
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Report
For people who use Fisher & Paykel Healthcare
Do you use Fisher & Paykel Healthcare at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 9 customers of Fisher & Paykel Healthcare have already contributed
Takes a few minutes. Your identity stays anonymous.