Fairfax Cryobank
Fairfax Cryobank is a reproductive tissue bank that provides donor sperm and related genetic screening services to fertility clinics, physicians, and individuals pursuing assisted reproduction. The company recruits, tests, stores, and distributes donor sperm and offers genetic testing and family-building support services for patients using artificial insemination or in vitro fertilization. Revenue is generated through the sale of donor specimens, storage fees, and associated testing and support services.
- Revenue
- $18.0M
- Employees
- 80
- Founded
- 1986
- Headquarters
- Fairfax, United States of America
What 9 Arbolus experts think of Fairfax Cryobank
NPS scores among respondents range from 6 to 10, with 60% reporting strong promoter-level sentiment (NPS ≥8). Two respondents express moderate scores (NPS 6–7), typically associated with users in offboarding or uncertain implementation stages. There is one explicit renewal intent (Yes) and a concentration of long-term usage (over 1 year) among the highest NPS scorers. The majority of experts indicate advanced or mature implementation stages, supporting overall product stickiness. There are no strong signals of negative sentiment.Overall Customer Sentiment: Positive
Who reviewed Fairfax Cryobank
- C-Suite 100% (9)
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Sentiment
22 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 3
- Detractors 2
Cumulative NPS by month
+0 over 3 months- Jan 8
- Feb 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 22 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 10/10 Average score from customers who will renew
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