Featurespace Limited
Featurespace Limited is a fraud detection and risk management software company that develops machine learning–based analytics to identify and prevent financial crime in real time. It serves banks, payment processors, fintechs, and gambling operators with its ARIC Risk Hub platform, which scores transactions and customer behavior to reduce fraud losses and false positives. The company generates revenue through licensing and subscription fees for its SaaS and on-premise solutions, along with related professional services.
- Fraud Detection & Prevention
- Data Integration & ETL
- Revenue
- $65.0M
- Employees
- 450
- Founded
- 2008
- Headquarters
- Cambridge, United Kingdom
What 18 Arbolus experts think of Featurespace Limited
The NPS scores are predominantly high, with more than 60% of experts assigning scores of 9 or 10, reflecting exceptional satisfaction and trust in Featurespace’s capabilities. Renewal intent is robust, especially among high and mid spenders, with a minority expressing uncertainty but none indicating intent to switch. Most respondents are in advanced stages of implementation (over 75% in 'MoreThan1Year' or 'Pilot'). Key feedback themes include praise for detection accuracy, scalability, and advanced analytics, while implementation complexity and integration demands represent areas for improvement. Overall Customer Sentiment: Positive
Who reviewed Featurespace Limited
- C-Suite 61% (11)
- Director 33% (6)
- Manager 6% (1)
Employer names and spend open in the full report, along with the other 15 customers.
Everything 18 customers told us about Featurespace Limited.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
55 Net Promoter Score, from 18 scored reviews- Promoters 10
- Passives 8
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 27 across 4 companies.
Praised
- Expand Customization
- Streamline Integration
- AI Advancements
- Superior Real-Time Fraud Detection
Criticised
- AI-based Competitor Threat
- Complexity and Tuning
- Internal Build Risk
- Internal Expertise Required
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 63% 8 answers
- 67% 6 answers
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 8.4/10 Average score from undecided customers
Top alternatives
Most weighed by Featurespace Limited customers
Report
More in Data & Analytics and Security & Compliance
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