Fircosoft
Fircosoft is a provider of financial crime compliance software that helps banks and financial institutions screen transactions and customer data against sanctions, watchlists, and politically exposed persons lists. Its solutions are used to detect and prevent money laundering, terrorist financing, and other financial crimes, and are typically sold as licensed or subscription software with associated maintenance and professional services. The company serves global and regional banks, payment processors, and other regulated financial entities that must comply with international sanctions and AML regulations.
- Fraud Detection & Prevention
- Compliance Automation
- Financial Planning & Analysis
- Revenue
- $60.0M
- Employees
- 250
- Founded
- 1990
- Headquarters
- Nanterre, France
What 9 Arbolus experts think of Fircosoft
NPS distributions show a majority of high scores: 8, 9, 9, 9, 9, 8, 7, with only one low score (1) reported. Renewal intent is generally positive among high spend and senior influencer roles, though a notable portion (about 38%) of responses indicate uncertainty. Stickiness is high: 100% of experts reported an implementation stage of more than 1 year, suggesting mature deployments with embedded process changes. The sentiment is driven by system reliability but challenged by dissatisfaction from a minority of financial crime and risk leaders.Overall Customer Sentiment: Positive
Who reviewed Fircosoft
- C-Suite 56% (5)
- Director 22% (2)
- Manager 22% (2)
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Sentiment
33 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 4
- Detractors 1
Cumulative NPS by month
+3 over 6 months- Jul 5
- Jan 6
- Mar 7
- May 7
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 28 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 75% 4 answers
- 0% 1 answer
- 50% 2 answers
- 8.3/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 1/10 Average score from customers not renewing
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