FIS Integrity
FIS Integrity provides software and services that help organizations manage ethics and compliance programs, including tools for policy management, training, and whistleblower reporting. The company serves corporate, public sector, and nonprofit clients that need to monitor and enforce codes of conduct and regulatory compliance. It generates revenue through subscriptions and service fees for its compliance management platform and related support services.
- GRC & Compliance Automation
- Revenue
- $6.0M
- Employees
- 35
- Founded
- 2010
- Headquarters
- Londonderry County Borough, United Kingdom
What 6 Arbolus experts think of FIS Integrity
NPS scores vary from 5 to 9, with an average leaning toward passive/positive sentiment. Renewal intent is mixed: 50% report 'Yes', while another 50% are 'Not Sure'. Stickiness is high among those implemented for more than one year; all such customers report either positive or neutral NPS, with corresponding positive renewal intent. Offboarding and not sure implementation stages show higher uncertainty in renewal intent and sentiment. Key themes are the correlation between longevity, higher spend, and greater satisfaction.Overall Customer Sentiment: Neutral
Who reviewed FIS Integrity
- C-Suite 83% (5)
- Director 17% (1)
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 3
- Detractors 1
Cumulative NPS by month
+0 over 4 months- Jul 8
- Sep 8
- Mar 8
- May 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 24 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 60% 5 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
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