Flashpoint
Flashpoint is a cyber threat intelligence company that collects and analyzes data from the deep and dark web, illicit communities, and other high‑risk sources to help organizations detect, prevent, and respond to security threats, fraud, and physical risks. It serves enterprises, financial institutions, and government agencies by providing SaaS intelligence platforms, data feeds, and analyst services on a subscription basis. Its offerings are used by security operations, fraud, and risk teams to inform investigations and strengthen defenses.
- Cybersecurity Services
- Security Operations (SIEM/SOAR)
- Fraud Detection & Prevention
- Revenue
- $90.0M
- Employees
- 450
- Founded
- 2010
- Headquarters
- Jersey City, United States of America
What 9 Arbolus experts think of Flashpoint
NPS scores are clustered in the 6–9 range, indicating predominantly positive sentiment. Renewal intent is split, with 50% expressing uncertainty and 33% confirming intent to renew, while 17% did not disclose. Stickiness reflects a skew toward more than one year in use, with a noticeable portion of recent (less than one year) implementations also present. Key themes include high satisfaction by recent adopters and increased ambivalence among longer-tenured clients.Overall Customer Sentiment: Positive
Who reviewed Flashpoint
- C-Suite 67% (6)
- Director 22% (2)
- Manager 11% (1)
Employer names and spend open once the report publishes.
Tell us when the Flashpoint report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
-11 Net Promoter Score, from 9 scored reviews- Promoters 1
- Passives 6
- Detractors 2
Cumulative NPS by month
-1 over 5 months- Apr 8
- Dec 8
- Jan 8
- Aug 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -11 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 17%Plan to renew, by seniority
- 0% 4 answers
- 0% 1 answer
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
More in Data & Analytics and Security & Compliance
Other companies in both categories with a customer report.
For people who use Flashpoint
Do you use Flashpoint at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 9 customers of Flashpoint have already contributed
Takes a few minutes. Your identity stays anonymous.