Flock Safety
Flock Safety provides hardware-enabled software systems for automated license plate recognition and video analytics that help law enforcement agencies, neighborhoods, and businesses detect vehicles involved in crime and improve public safety. The company sells camera hardware, cloud-based software, and data services on a subscription basis, integrating with police systems and investigative workflows. Its platform focuses on vehicle-centric evidence collection, alerts, and search tools while emphasizing data retention controls and community governance.
- IoT & Edge Platforms
- Security Operations (SIEM/SOAR)
- Revenue
- $150.0M
- Employees
- 600
- Founded
- 2017
- Headquarters
- Atlanta, United States of America
What 20 Arbolus experts think of Flock Safety
NPS scores are strongly positive: 80% of experts are Promoters (NPS 9–10), 15% are Passives, and only one Detractor. 95% affirm renewal intent, with a single respondent indicating non-renewal over accountability and reliability concerns. Most deployments are in place for more than one year, and feedback themes include high closure rates, network value, ease of use, and product innovation, with some criticism around integration and downtime. Overall Customer Sentiment: Positive
Who reviewed Flock Safety
- C-Suite 72% (14)
- Director 22% (4)
- Manager 6% (1)
Employer names and spend open in the full report, along with the other 17 customers.
Everything 20 customers told us about Flock Safety.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
40 Net Promoter Score, from 20 scored reviews- Promoters 12
- Passives 4
- Detractors 4
Cumulative NPS by month
-1 over 6 months- Mar 9
- Apr 9
- May 9
- Jun 9
- Jul 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 50 across 2 companies.
Praised
- High Accuracy and Closure Rates
- Network Effects Drive Value
- Industry Reputation and Market Coverage
- Platform Expansion and New Features
Criticised
- Transparency and Rapid Growth Challenges
- Reliability and Accountability Concerns
- Integration Risks with Other Platforms
- Price Escalation and Contract Fatigue
What customers say
Renewal intent
Plan to renew 81%Plan to renew, by seniority
- 73% 11 answers
- 100% 3 answers
- 100% 1 answer
- 100% 1 answer
- 9.2/10 Average score from customers who will renew
- 4/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
Most weighed by Flock Safety customers
Report
More in Data & Analytics and Security & Compliance
Other companies in both categories with a customer report.
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