Fireblocks - MPC

fireblocks.mpc.com · New York City, United States of America

Fireblocks - MPC appears to be associated with the Fireblocks brand, which provides digital asset custody, transfer, and settlement infrastructure using multi-party computation (MPC) technology for financial institutions and enterprises. The company offers a platform and APIs that enable clients such as exchanges, neobanks, and asset managers to securely store and move cryptocurrencies and tokenized assets. Revenue is generated through subscription fees and usage-based pricing for its infrastructure services.

Revenue
$10.0M
Employees
50
Founded
2019
Headquarters
New York City, United States of America

What 44 Arbolus experts think of Fireblocks - MPC

NPS distribution skews heavily positive, with 68% of experts rating 9-10 and only a few mid-range scores. Renewal intent is strong, especially among high spenders and Influencers. Stickiness is high, as Fireblocks is deemed mission critical—most users cannot operate their business without it. Key feedback themes underline superior security, client trust, flexible governance, and broad workflow support. Cost and onboarding complexity are raised as minor weaknesses, largely by smaller teams or cost-conscious buyers.Overall Customer Sentiment: Positive

Who reviewed Fireblocks - MPC

Total customers 44 43 current · 1 former
Reviews growth +21 in six months
Seniority of respondents
  • C-Suite 59% (26)
  • Director 17% (7)
  • Manager 24% (11)
Product Leader Director NPS 9 Will renew
Revenue Leader C-Suite NPS 9 Will renew
Generalist Generalist C-Suite NPS 7 Not renewing

Employer names and spend open in the full report, along with the other 41 customers.

Everything 44 customers told us about Fireblocks - MPC.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

61 Net Promoter Score, from 44 scored reviews
  • Promoters 30
  • Passives 11
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • Mar 9
  • Apr 9
  • May 9
  • Jul 9
  • Aug 9
  • Sep 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 28 across 2 companies.

Praised

  • Breadth of Integration Ecosystem
  • Comprehensive Policy Engine
  • Market-Leading Security Model
  • Expand Automation and AI Features

Criticised

  • Competing Custody Platforms Lowering Price
  • Innovation in Off-Exchange Settlement Networks
  • Market Demand for Qualified Custodian Status
  • Enterprise-Grade Pricing Limits Accessibility

What customers say

Breadth of Integration Ecosystem
“Fireblocks gives us the integrations and network coverage across chains and products, letting us expand our offering without building key management from scratch.”
Comprehensive Policy Engine
“The customizable approval workflows mean our treasury can only move funds via strict processes, boosting both audit-readiness and internal confidence.”
Market-Leading Security Model
“I value Fireblocks’ MPC model—there’s never a single private key to steal or lose, fundamentally changing the digital asset risk conversation at scale.”

Renewal intent

Plan to renew 74%
  • Will renew 20
  • Undecided 6
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 67% 18 answers
  • Director 100% 3 answers
  • Manager 80% 5 answers
  • Not specified 100% 1 answer
  • 9.1/10 Average score from customers who will renew
  • 8.2/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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