Fingerprint Ltda
Fingerprint (formerly FingerprintJS) provides a device intelligence and browser fingerprinting platform that helps online businesses identify users and devices to prevent fraud, reduce account abuse, and improve authentication flows. Its APIs and SDKs are used by developers, fintechs, SaaS platforms, and e-commerce companies to detect bots, stop account takeovers, and distinguish trusted users from risky traffic. The company generates revenue through subscription-based access to its cloud service and enterprise contracts.
- Fraud Detection & Prevention
- Security Operations (SIEM/SOAR)
- Revenue
- $18.0M
- Employees
- 120
- Founded
- 2019
- Headquarters
- San Francisco, United States of America
What 11 Arbolus experts think of Fingerprint Ltda
NPS scores are consistently high, averaging between 7 and 9 across all customer types. Notably, all customers with reported high or mid spend are strong promoters (NPS ≥ 9). Renewal intent data, though limited, shows customers with significant spend planning to renew, with only one Influencer expressing uncertainty. Adoption is widespread, with pilot and less than one year stages accounting for over half the pool, and the rest in more than one year mature use. Key quantitative themes are high satisfaction among high spenders and positive adoption trends.Overall Customer Sentiment: Positive
Who reviewed Fingerprint Ltda
- C-Suite 73% (8)
- Director 18% (2)
- Manager 9% (1)
Employer names and spend open once the report publishes.
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Sentiment
45 Net Promoter Score, from 11 scored reviews- Promoters 5
- Passives 6
- Detractors 0
Cumulative NPS by month
-1 over 3 months- Jun 9
- Aug 9
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 45 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
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