Fingerpaint
Fingerpaint is a full-service healthcare marketing agency that provides strategy, creative, media, analytics, and technology services to pharmaceutical, biotech, and medical device companies. It helps life sciences brands with product launches, omnichannel campaigns, and patient and HCP engagement programs, generating revenue through agency fees and project-based engagements. The company also offers specialized services in market access, medical communications, and commercialization support across the drug development lifecycle.
- Digital & Marketing Agency Services
- IT Consulting & Implementation
- Revenue
- $250.0M
- Employees
- 900
- Founded
- 2008
- Headquarters
- Saratoga Springs, United States of America
What 17 Arbolus experts think of Fingerpaint
NPS scores are tightly clustered: 60% promoters (NPS 9–10), 33% passives (NPS 7–8), 7% detractors (NPS 6 or below). Renewal intent is positive only among high spenders; mid/low spenders and influencers report high uncertainty. Nearly all customers are in post-implementation/entrenched stages (94% >1 year). Sentiment is moderately positive and sustained by strong value realization and solution longevity.Overall Customer Sentiment: Positive
Who reviewed Fingerpaint
- C-Suite 65% (11)
- Director 35% (6)
Employer names and spend open once the report publishes.
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Sentiment
5 Net Promoter Score, from 17 scored reviews- Promoters 4
- Passives 10
- Detractors 3
Cumulative NPS by month
-1 over 4 months- Jun 9
- Jan 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 5 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 0% 3 answers
- 100% 2 answers
- 7/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
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