Fluke Networks

fluke.com · Everett, United States of America

Fluke Networks, a division of Fluke Corporation, provides network testing, monitoring, and analysis solutions that help enterprises, data centers, and service providers deploy, troubleshoot, and optimize wired and wireless networks. Its products include handheld testers, certification tools, and software platforms sold through direct and channel sales. The company generates revenue from hardware sales, software licenses, and related services and support contracts.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$120.0M
Employees
400
Founded
1992
Headquarters
Everett, United States of America

What 18 Arbolus experts think of Fluke Networks

NPS scores are generally positive, with a cluster in the 8-10 range, and only one notable detractor at 2. Renewal intent is broadly positive among high-spend, technical users, but 20% of influencers report 'Not Sure' on renewal, indicating some latent churn risk. Stickiness is robust, with the majority of respondents using Fluke Networks for more than one year. Key expert themes include repeatable measurement quality, audit acceptance, and reliable diagnostics, balanced against recurring concerns about cost and integration flexibility. Overall Customer Sentiment: Positive

Who reviewed Fluke Networks

Total customers 18 17 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 61% (11)
  • Director 17% (3)
  • Manager 22% (4)
Operations Leader C-Suite NPS 10
Engineering Ops Manager NPS 9
Operations Leader Director NPS 9 Will renew

Employer names and spend open in the full report, along with the other 15 customers.

Everything 18 customers told us about Fluke Networks.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

38 Net Promoter Score, from 18 scored reviews
  • Promoters 8
  • Passives 9
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Dec 8
  • Jan 8
  • Mar 8
  • May 8
  • Jul 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 38 across 1 companies.

Praised

  • Reduce Calibration Lead Time
  • Expand API and Data Export Capabilities
  • Adopt AI for Fault Pattern Recognition
  • Critical Support for Safety-Regulated Environments

Criticised

  • Cost-Driven Competitive Threat
  • Switching Driven by Workflow Gaps
  • Operational Friction from Calibration
  • High Capital Cost

What customers say

Critical Support for Safety-Regulated Environments
“I rely on Fluke Networks for safety-critical infrastructure where quality and consistency are non-negotiable requirements.”
Audit-Defensible Reporting
“The tamper-proof test reports are accepted by auditors and provide the consistent evidence needed for quality and compliance assurance.”
Deterministic and Reliable Diagnostics
“I value the uncompromising measurement repeatability and the fault isolation capabilities that Fluke Networks delivers, which reduce troubleshooting ambiguity and speed up identification.”

Renewal intent

Plan to renew 50%
  • Will renew 5
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 6 answers
  • Director 50% 2 answers
  • Manager 50% 2 answers
  • 8.2/10 Average score from customers who will renew
  • 6.4/10 Average score from undecided customers

Report

For people who use Fluke Networks

Do you use Fluke Networks at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 18 customers of Fluke Networks have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.