Freightos
Freightos is a digital freight platform that provides an online marketplace for comparing, booking, and managing international air, ocean, and land freight services. It serves freight forwarders, carriers, and shippers by offering real-time pricing, routing, and booking tools, as well as software solutions for digitizing freight sales and operations. The company generates revenue through transaction fees on its marketplace and subscriptions and services for its logistics technology products.
- Marketplace & Booking Platforms
- Procurement & Sourcing
- Transportation & Fleet Management
- Revenue
- $22.0M
- Employees
- 400
- Founded
- 2012
- Headquarters
- Jerusalem, Israel
What 7 Arbolus experts think of Freightos
NPS scores are predominantly high, with 67% scoring 8–10 and only one detractor (NPS 4) in the pilot stage. Renewal intent is strong where data is available: 100% of respondents disclosing intent plan to renew, with one 'not sure'. Stickiness indicators show 67% of respondents at more than one year of use, further skewing sentiment positively among established users and high spenders. Platform maturity and operational improvements are recurring themes in the data.Overall Customer Sentiment: Positive
Who reviewed Freightos
- C-Suite 57% (4)
- Director 43% (3)
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Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 4
- Passives 2
- Detractors 1
Cumulative NPS by month
+0 over 5 months- Jan 8
- Mar 8
- Apr 9
- May 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 100% 1 answer
- 67% 3 answers
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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