Getty Images
Getty Images is a global provider of stock photography, video, music, and digital media licensing, serving creative professionals, media organizations, and enterprises through its online marketplace. The company generates revenue by licensing rights-managed and royalty-free content, custom content services, and related digital asset solutions. It also offers enterprise subscriptions and partnerships for large-scale content usage and distribution.
- Content & Digital Asset Management
- Marketing Analytics & Attribution
- Revenue
- $920.0M
- Employees
- 1,800
- Founded
- 1995
- Headquarters
- Seattle, United States of America
What 6 Arbolus experts think of Getty Images
NPS scores range from 7 to 10, with 50% at 9 or above, reflecting strong loyalty. Renewal intent where recorded is mostly positive, supported by established implementation stages (5 of 6 customers at >1 year). Users and Influencers both contribute to high NPS and stickiness. The key driver is consistent satisfaction from long-term use and perceived reliability of service.Positive
Who reviewed Getty Images
- C-Suite 75% (5)
- Director 25% (2)
Employer names and spend open once the report publishes.
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 3
- Detractors 0
Cumulative NPS by month
-1 over 4 months- Sep 10
- Jun 9
- Jul 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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