Groww

groww.in · Bengaluru, India

Groww is an Indian online investment platform that enables retail investors to invest in mutual funds, stocks, ETFs, fixed deposits and other financial products through a mobile app and web interface. It targets individual investors with a self-directed, low-cost model, earning revenue from brokerage, distribution fees, and other transaction-based and value-added services. The company focuses on simplifying investing with digital onboarding, research tools, and direct access to multiple asset classes.

Revenue
$65.0M
Employees
1,500
Founded
2016
Headquarters
Bengaluru, India

What 6 Arbolus experts think of Groww

NPS scores from all respondents are highly favorable, with 100% scoring 7 or above and the majority at 9–10. Renewal intent is positive on all available data points. Stickiness is strong, with 67% of experts using the platform for more than one year. Themes include high satisfaction, user retention, and broad endorsement from both users and influencers.Overall Customer Sentiment: Positive

Who reviewed Groww

Total customers 6 5 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Manager 50% (3)
Not specified Manager NPS 10
Executive C-Suite NPS 10 Will renew
Finance Leader C-Suite NPS 9

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Sentiment

66 Net Promoter Score, from 6 scored reviews
  • Promoters 4
  • Passives 2
  • Detractors 0

Cumulative NPS by month

-1 over 5 months
  • Apr 10
  • May 10
  • Jul 10
  • Aug 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 66 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • 10/10 Average score from customers who will renew

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