Fugro

fugro.com · Netherlands

Fugro is a global geo-data specialist that collects, analyzes, and interprets information about the Earth’s surface and subsurface to support clients in the energy, infrastructure, and environmental sectors. It provides site characterization, asset integrity, and geoconsulting services using marine and land surveys, remote sensing, and geotechnical investigations. The company generates revenue through project-based services and long-term contracts with governments, utilities, and industrial customers worldwide.

Revenue
$2.1B
Employees
10,500
Founded
1962
Headquarters
Netherlands

What 7 Arbolus experts think of Fugro

NPS scores are tightly clustered between 7 and 9, reflecting overall positive sentiment from both users and influencers. Renewal intent is generally strong among those with spending authority or deep engagement, though pilot-stage users express uncertainty. Most customers are in advanced implementation stages, with only one still at the pilot stage. Key expert themes highlight Fugro's value in complex offshore projects, depth of domain expertise, and the economic impact of better operational planning. However, some users indicate the platform may be more extensive than required for narrow use cases or purely digital forecasting. Overall Customer Sentiment: Positive

Who reviewed Fugro

Total customers 7 7 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 57% (4)
  • Director 14% (1)
  • Manager 29% (2)
Legal Leader C-Suite NPS 9 Will renew
Engineering Engineer Manager NPS 8 Will renew
Revenue Manager C-Suite NPS 7 Undecided

Employer names and spend open in the full report, along with the other 4 customers.

Everything 7 customers told us about Fugro.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

14 Net Promoter Score, from 7 scored reviews
  • Promoters 1
  • Passives 6
  • Detractors 0

Cumulative NPS by month

+1 over 4 months
  • Feb 7
  • May 7
  • Jul 8
  • Aug 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 15 across 2 companies.

Praised

  • Integrated Physical and Digital Capability
  • Impact on Operational Planning
  • Breadth and Depth of Offshore Expertise
  • Growth in Offshore Wind

Criticised

  • Too Broad for Some Use Cases
  • Integration Expectations
  • Benchmark-Dependent Value
  • Digital Unbundling Risk

What customers say

Integrated Physical and Digital Capability
“I value Fugro’s combination of physical data collection with digital analytics that translate environmental data into operational and economic outcomes.”
Impact on Operational Planning
“I rely on Fugro for marine operational planning since their metocean information helps optimize workability windows and reduce downtime.”
Breadth and Depth of Offshore Expertise
“I see Fugro as invaluable for technically demanding offshore projects requiring high-quality site information and environmental data.”

Renewal intent

Plan to renew 80%
  • Will renew 4
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Director 100% 1 answer
  • Manager 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Top alternatives

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