GIGABYTE
GIGABYTE is a Taiwan-based technology manufacturer that designs and produces computer hardware including motherboards, graphics cards, laptops, desktops, servers, and PC components for consumer, gaming, and enterprise markets. The company sells its products globally through OEM partnerships, distributors, retailers, and its own branded channels, and also offers solutions for data centers and edge computing. It generates revenue from hardware product sales and related services to individuals, businesses, and system integrators.
- Cloud Infrastructure & Hosting
- Database & Data Storage
- Revenue
- $2.8B
- Employees
- 7,500
- Founded
- 1986
- Headquarters
- Taiwan
What 10 Arbolus experts think of GIGABYTE
NPS scores are strongly positive: 40% are Promoters (NPS 9–10), 40% are Passives (NPS 7–8), and 20% are Detractors (NPS 6). Among high spenders, NPS is particularly high, correlating with clear renewal intent. Renewal intent is generally positive among Influencers with significant spend, while lower spend brackets have more uncertainty or lack of renewal clarity. Stickiness is high for recent implementers, with the majority (70%) in their first year or pilot stage. The overall sentiment is driven by high value recognition in enterprise contexts and strong early adopter experiences.Overall Customer Sentiment: Positive
Who reviewed GIGABYTE
- C-Suite 57% (6)
- Director 14% (1)
- Manager 29% (3)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 10 scored reviews- Promoters 5
- Passives 4
- Detractors 1
Cumulative NPS by month
-2 over 6 months- Dec 10
- Feb 8
- Mar 8
- May 8
- Jun 9
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 33% 3 answers
- 50% 2 answers
- 9/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
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