Google DeepMind
Google DeepMind is an artificial intelligence research and product development company within Google that builds advanced machine learning systems and applies them to products such as search, health, and productivity tools. It focuses on developing general-purpose AI models and infrastructure that can be deployed across Google’s consumer and enterprise offerings. The company generates revenue indirectly by enhancing Google’s core products and services with AI capabilities.
- MLOps & ML Platforms
- Generative AI Platforms
- Document & Vision AI
- Revenue
- $1.5B
- Employees
- 3,000
- Founded
- 2010
- Headquarters
- Londonderry County Borough, United Kingdom
What 6 Arbolus experts think of Google DeepMind
NPS scores from the dataset demonstrate a spread from 5 to 10, with a concentration on positive sentiment among User personas (scores of 7, 8, 8, 9, 10) and intermediate satisfaction among Influencer personas (scores of 5, 8). Renewal intent is mixed, with at least one Influencer expressing uncertainty and one confirming intent to renew. Stickiness is reflected in most respondents being in the LessThan1Year or MoreThan1Year implementation stages, plus a pilot instance. The key theme inferred from the quantitative data is broad product satisfaction among end users, but some hesitancy from decision-makers regarding long-term renewal commitment.Overall Customer Sentiment: Positive
Who reviewed Google DeepMind
- C-Suite 83% (5)
- Director 17% (1)
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 3
- Detractors 1
Cumulative NPS by month
+1 over 3 months- Feb 7
- Mar 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 100% 2 answers
- 0% 1 answer
- 8.5/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
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