Google Gemini
Google Gemini is a family of large language and multimodal AI models developed and operated by Google, accessible via the Gemini web and mobile apps and APIs. It provides conversational search, content generation, coding assistance, and other productivity features to consumers, developers, and enterprises, monetized through Google Cloud AI services and premium Gemini subscriptions. Gemini is part of Google’s broader AI product portfolio rather than a standalone incorporated company.
- Generative AI Platforms
- Document & Vision AI
- Speech & Conversational AI Infrastructure
- Revenue
- $307.0B
- Employees
- 190,000
- Founded
- 1998
- Headquarters
- Mountain View, United States of America
What 444 Arbolus experts think of Google Gemini
Sentiment is broadly positive, with NPS ratings concentrated at 8–10 and many renewal-positive responses; Google ecosystem integration and useful broad capabilities underpin stickiness, while accuracy and consistency remain key risks.
Who reviewed Google Gemini
- C-Suite 57% (253)
- Director 22% (98)
- Manager 21% (93)
Employer names and spend open once the report publishes.
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Sentiment
54 Net Promoter Score, from 442 scored reviews- Promoters 266
- Passives 153
- Detractors 23
Cumulative NPS by month
+0 over 6 months- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 17 reviews, accumulated up to each month. Category median 43 across 17 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 76%Plan to renew, by seniority
- 77% 124 answers
- 84% 49 answers
- 58% 24 answers
- 75% 16 answers
- 8.8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 7.3/10 Average score from customers not renewing
Top alternatives
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