H2O.ai
H2O.ai is an artificial intelligence and machine learning software company that provides an open-source ML platform and commercial products for building, deploying, and managing predictive models. It serves enterprises, financial institutions, healthcare organizations, and other large businesses that use AI for analytics, automation, and decision support, generating revenue through software subscriptions, cloud services, and enterprise support. The company is also known for its AutoML tools and driverless AI solutions that help data scientists and business users accelerate model development.
- MLOps & ML Platforms
- Generative AI Platforms
- Document & Vision AI
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 2012
- Headquarters
- Mountain View, United States of America
What 20 Arbolus experts think of H2O.ai
NPS scores demonstrate a positive skew, with 40% of responses at 9–10, and fewer at 5–6. Renewal intent is high among those with greater spend and longer adoption history. 80% of users are in the post-implementation stage (>1 year), indicating stickiness and operational value. The quantitative data reveals consistent satisfaction, especially among large-scale enterprise users.Overall Customer Sentiment: Positive
Who reviewed H2O.ai
- C-Suite 56% (11)
- Director 28% (6)
- Manager 17% (3)
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Sentiment
25 Net Promoter Score, from 20 scored reviews- Promoters 9
- Passives 7
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 50 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 86%Plan to renew, by seniority
- 100% 3 answers
- 100% 2 answers
- 50% 2 answers
- 8.8/10 Average score from customers who will renew
- 5/10 Average score from customers not renewing
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