Groq
Groq is a semiconductor and AI infrastructure company that designs and operates tensor streaming processors and an associated cloud platform to accelerate large language models and other AI workloads. It sells access to its inference-optimized hardware via APIs and cloud services to enterprises, AI developers, and partners that need low-latency, high-throughput AI inference. The company also works with OEMs and integrators to embed its chips and systems into specialized AI infrastructure solutions.
- Cloud Infrastructure & Hosting
- MLOps & ML Platforms
- Revenue
- $60.0M
- Employees
- 350
- Founded
- 2016
- Headquarters
- Mountain View, United States of America
What 13 Arbolus experts think of Groq
NPS distribution is overwhelmingly positive, with 60% promoters (NPS 9-10), 36% passives (NPS 8), and a single detractor (NPS 6). Renewal intent is high, as three out of four customers with renewal data indicate intent to renew, while remaining uncertainty is limited to lower spend or early pilots. Stickiness is strong, with a notable split between mature (>1 year, 46%) and early-stage (Overall Customer Sentiment: Positive
Who reviewed Groq
- C-Suite 85% (11)
- Manager 15% (2)
Employer names and spend open in the full report, along with the other 10 customers.
Everything 13 customers told us about Groq.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
38 Net Promoter Score, from 13 scored reviews- Promoters 6
- Passives 6
- Detractors 1
Cumulative NPS by month
-2 over 6 months- Dec 10
- Feb 9
- May 9
- Jul 9
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 42 across 3 companies.
Praised
- Strong Vendor Support
- Scalable Concurrency and Rate Limits
- Exceptional Inference Speed
- Broaden Model Support
Criticised
- Competitor Latency as a Potential Threat
- Continuous Evaluation Needed
- Small Selection of Supported Models
- Latency Improvements by Rivals
What customers say
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 57% 7 answers
- 100% 1 answer
- 9.2/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Groq customers
Report
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