Hanoi Reinsurance
Hanoi Reinsurance is a Vietnam-based reinsurance company that provides treaty and facultative reinsurance solutions across property, engineering, marine, casualty, and other commercial lines to primary insurers in Vietnam and selected regional markets. It generates revenue through reinsurance premiums, investment income, and related risk-transfer services.
- Revenue
- $35.0M
- Employees
- 120
- Founded
- 2011
- Headquarters
- Hanoi, Viet Nam
What 6 Arbolus experts think of Hanoi Reinsurance
NPS scores are uniformly positive, with 88% of respondents providing scores of 9 or 10, and 100% above 7. Renewal intent is robust where provided, with a strong inclination to renew in advanced stages. Implementation stage data shows a spectrum from pilot (38%) to more than 1 year (38%), indicating a healthy mix of new and mature users. The dominant theme is high satisfaction reflecting both early and sustained customer engagement.Overall Customer Sentiment: Positive
Who reviewed Hanoi Reinsurance
- C-Suite 75% (5)
- Manager 25% (2)
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Sentiment
83 Net Promoter Score, from 6 scored reviews- Promoters 5
- Passives 1
- Detractors 0
Cumulative NPS by month
-1 over 4 months- Apr 10
- May 10
- Jun 9
- Aug 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 83 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 10/10 Average score from customers who will renew
- 10/10 Average score from undecided customers
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