HDFC Life

hdfclife.com · Mumbai, India

HDFC Life is an Indian life insurance company that offers individual and group life insurance, pension, annuity, health, and investment-linked insurance products to retail and institutional customers. It distributes its products through a mix of bancassurance partnerships, agency network, direct channels, and digital platforms across India, generating revenue primarily from premiums, investment income, and related fees. The company serves salaried individuals, self-employed professionals, corporates, and rural segments with protection and long-term savings solutions.

  • Insurance Software
  • Wealth & Investment Software
Revenue
$10.5B
Employees
23,000
Founded
2000
Headquarters
Mumbai, India

What 5 Arbolus experts think of HDFC Life

5 customers have reviewed HDFC Life so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed HDFC Life

Total customers 5 4 current · 1 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 40% (2)
Operations Leader Director NPS 7 Will renew
Revenue Partner C-Suite NPS 10 Undecided
Executive C-Suite NPS 7

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 0

Cumulative NPS by month

-2 over 5 months
  • Mar 10
  • Dec 8
  • Jan 9
  • May 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 2 answers
  • 8/10 Average score from customers who will renew
  • 10/10 Average score from undecided customers

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