HealthEquity

healthequity.com · Draper, United States of America

HealthEquity is a health savings account (HSA) and consumer-directed benefits administrator that provides HSAs, flexible spending accounts, health reimbursement arrangements, COBRA administration, and related services to employers, health plans, and individuals in the United States. The company generates revenue through custodial and service fees on accounts, interchange fees on payment cards, and investment income on custodial cash and investments. It also offers technology platforms and member support tools to help participants manage healthcare spending and savings.

  • Payment Processing
  • Embedded Finance & Banking-as-a-Service
Revenue
$999.0M
Employees
4,000
Founded
2002
Headquarters
Draper, United States of America

What 5 Arbolus experts think of HealthEquity

5 customers have reviewed HealthEquity so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed HealthEquity

Total customers 5 4 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 100% (5)
Operations Leader C-Suite NPS 10 Undecided
Strategy Leader C-Suite NPS 8 Will renew
Executive C-Suite NPS 10 Will renew

Employer names and spend open once the report publishes.

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Cumulative NPS by month

+1 over 5 months
  • Jul 8
  • Dec 9
  • May 9
  • Jun 9
  • Aug 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 43 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • 9/10 Average score from customers who will renew
  • 10/10 Average score from undecided customers

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Most weighed by HealthEquity customers

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