Hawk AI GmbH

hawk.ai · Munich, Germany

Hawk AI GmbH provides cloud-based anti-money laundering and fraud detection software for banks, payment providers, and fintechs, using machine learning and explainable AI to monitor transactions, detect suspicious behavior, and support regulatory compliance workflows. The company generates revenue through subscription and usage-based licensing of its SaaS platform and related services to financial institutions globally.

  • Fraud Detection & Prevention
  • Data Integration & ETL
  • Security Operations (SIEM/SOAR)
Revenue
$15.0M
Employees
120
Founded
2018
Headquarters
Munich, Germany

What 8 Arbolus experts think of Hawk AI GmbH

NPS ratings show six high scores (8–10), outweighed only twice by scores of 5. Renewal intent is positive in all responses where it is indicated. Most respondents are in mature deployment stages, with only one account offboarding and one in pilot. Overall sentiment is strongly positive, shaped by longstanding adoption, high satisfaction, and readiness to renew.Overall Customer Sentiment: Positive

Who reviewed Hawk AI GmbH

Total customers 8 7 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 50% (4)
  • Director 25% (2)
  • Manager 25% (2)
Engineering Executive Director NPS 5 Not renewing
Legal Leader C-Suite NPS 10
Data Leader C-Suite NPS 8

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Sentiment

37 Net Promoter Score, from 8 scored reviews
  • Promoters 5
  • Passives 1
  • Detractors 2

Cumulative NPS by month

-2 over 6 months
  • Jan 10
  • Feb 9
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 29 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • Director 50% 2 answers
  • Manager 100% 1 answer
  • 9/10 Average score from customers who will renew
  • 5/10 Average score from customers not renewing

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