Hexnode
Hexnode is a unified endpoint management (UEM) and mobile device management (MDM) software provider that helps organizations centrally manage and secure laptops, smartphones, tablets, and other endpoints across operating systems. The company serves mid-market and enterprise customers, as well as MSPs, by offering a cloud-based platform sold on a subscription basis. Its revenue comes from SaaS licenses and related support and services.
- Endpoint & Device Security
- IT Consulting & Implementation
- Revenue
- $28.0M
- Employees
- 260
- Founded
- 2013
- Headquarters
- San Francisco, United States of America
What 8 Arbolus experts think of Hexnode
The NPS distribution ranges from 5 to 10, with most scores in the 6–9 range, signaling general satisfaction but not overwhelming enthusiasm. Renewal intent is split: one clear "Yes," but others are "Not Sure" or "No," highlighting moderate retention risk. Most respondents have used Hexnode for more than 1 year. Key qualitative themes are value alignment, sufficient feature set, ease of use, though several respondents express room for further evaluation and a willingness to reconsider based on future needs. Overall Customer Sentiment: Neutral to Positive
Who reviewed Hexnode
- C-Suite 71% (6)
- Director 29% (2)
Employer names and spend open in the full report, along with the other 5 customers.
Everything 8 customers told us about Hexnode.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-25 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 2
- Detractors 4
Cumulative NPS by month
+0 over 5 months- Oct 7
- Jan 6
- Feb 8
- Mar 8
- Jul 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 9 across 2 companies.
Praised
- Driving User Engagement
- Increase ROI Visibility
- Enhance Differentiation
- Long-Term Usability
Criticised
- Feature Parity Risk
- Switching Consideration
- Renewal Risk
- Budget Constraints
What customers say
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 33% 3 answers
- 0% 1 answer
- 7/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Hexnode customers
Report
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