Healthcode, Ltd.

healthcode.co.uk · Amersham, United Kingdom

Healthcode is a UK-based provider of online billing, clearing and practice management solutions for the private healthcare sector, connecting hospitals, clinics and practitioners with private medical insurers. Its platform automates invoice submission, validation and payment processes, and offers tools for clinical coding, reporting and practice administration. The company generates revenue through subscription and transaction-based fees paid by providers and insurers using its services.

  • Revenue Cycle Management
  • Electronic Health Records
Revenue
$18.0M
Employees
120
Founded
2000
Headquarters
Amersham, United Kingdom

What 8 Arbolus experts think of Healthcode, Ltd.

NPS scores are clustered in the 5–8 range, with no promoters (score 9–10) and no detractors (score ≤6) except for one at 5. Most users express stable if moderate satisfaction. Renewal intent is only specified by one Influencer as Not Sure, while others did not specify, introducing ambiguity. All customers are in the MoreThan1Year implementation stage, indicating good stickiness. Themes suggest consistent performance but a lack of exceptional enthusiasm or clear renewal commitment.Overall Customer Sentiment: Neutral

Who reviewed Healthcode, Ltd.

Total customers 8 8 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 75% (6)
  • Director 25% (2)
Revenue Leader Director NPS 8
Executive C-Suite NPS 5
Engineering Leader C-Suite NPS 7

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Sentiment

-12 Net Promoter Score, from 8 scored reviews
  • Promoters 1
  • Passives 5
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • Director 0% 1 answer
  • 7/10 Average score from undecided customers

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