HealthEdge
HealthEdge provides enterprise software solutions for health insurers, offering a core administrative processing platform, payment integrity tools, and care management products that help payers modernize benefits administration, claims processing, and member/provider engagement. The company serves commercial, Medicare, Medicaid, and specialty health plans, generating revenue through software licensing, subscriptions, and related professional services. Its products are used to improve operational efficiency, regulatory compliance, and data-driven decision making across health insurance operations.
- Enterprise ERP
- Revenue Cycle Management
- IT Consulting & Implementation
- Revenue
- $350.0M
- Employees
- 1,500
- Founded
- 2004
- Headquarters
- Burlington, United States of America
What 22 Arbolus experts think of HealthEdge
NPS scores are predominantly high, with the majority of respondents rating between 8-10, reflecting overall strong satisfaction. Renewal intent is overwhelmingly positive, especially among large, long-term customers; only a small minority indicated uncertainty. Implementation stage data reveal that most customers have been engaged for more than 1 year, supporting the view of HealthEdge as an embedded, strategic solution.Overall Customer Sentiment: Positive
Who reviewed HealthEdge
- C-Suite 86% (19)
- Director 14% (3)
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Sentiment
40 Net Promoter Score, from 22 scored reviews- Promoters 11
- Passives 9
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 26 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 73%Plan to renew, by seniority
- 79% 14 answers
- 0% 1 answer
- 8.4/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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