Holded
Holded is a Spanish software company that provides a cloud-based business management platform for small and medium-sized enterprises, combining invoicing, accounting, CRM, inventory, and project management in a single system. The company serves SMEs, freelancers, and accountants, generating revenue through subscription plans and add-on services. Its platform is designed to digitize back-office operations and integrate with banks and third-party applications.
- Mid-Market & SMB ERP
- Accounting & Bookkeeping Software
- Project & Work Management
- Revenue
- $18.0M
- Employees
- 200
- Founded
- 2016
- Headquarters
- Barcelona, Spain
What 18 Arbolus experts think of Holded
NPS scores are consistently high, with 80% scoring 8 or above and multiple perfect 10s. Renewal intent is positive, with more than 60% indicating a strong likelihood to renew and only a small portion unsure. Most customers are in MoreThan1Year or recent adopter (LessThan1Year) stages, suggesting sustained stickiness. Main sentiment drivers are robust platform integration and value for cost.Overall Customer Sentiment: Positive
Who reviewed Holded
- C-Suite 94% (17)
- Director 6% (1)
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Sentiment
66 Net Promoter Score, from 18 scored reviews- Promoters 12
- Passives 6
- Detractors 0
Cumulative NPS by month
+1 over 6 months- Feb 8
- Apr 9
- May 9
- Jun 9
- Jul 9
- Aug 9
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 31 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 90% 10 answers
- 0% 1 answer
- 0% 1 answer
- 8.9/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
Top alternatives
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