Housecall Pro
Housecall Pro provides cloud-based software that helps home service businesses such as HVAC, plumbing, electrical, and cleaning companies manage scheduling, dispatch, estimates, invoicing, payments, and customer communication. The platform is sold on a subscription basis and is used by field service contractors and small to mid-sized service firms to run daily operations and grow revenue. It generates revenue through SaaS subscriptions and payment processing fees.
- Field Service Management
- Payment Processing
- Project & Work Management
- Revenue
- $90.0M
- Employees
- 600
- Founded
- 2013
- Headquarters
- Denver, United States of America
What 9 Arbolus experts think of Housecall Pro
Quantitative NPS scores are skewed positive, with 80% of respondents rating Housecall Pro 8 or higher. Renewal intent is high where disclosed, with 100% of responses indicating likely renewal among those who answered. Stickiness is also strong, with 89% of experts having over one year of platform experience. Key quantitative themes include high satisfaction among long-term users and cautious optimism from less tenured users.Positive
Who reviewed Housecall Pro
- C-Suite 56% (5)
- Director 44% (4)
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Sentiment
11 Net Promoter Score, from 9 scored reviews- Promoters 3
- Passives 4
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Mar 8
- Mar 9
- Apr 8
- May 9
- Jun 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 11 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 67% 3 answers
- 100% 2 answers
- 9/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
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