I2
Blue Yonder, formerly known as JDA Software, is a supply chain and retail planning software company that provides AI-driven solutions for demand forecasting, inventory optimization, transportation management, and warehouse operations. It serves retailers, manufacturers, and logistics providers globally through cloud-based applications and implementation services, generating revenue from software subscriptions, licenses, and professional services. The reference to I2 reflects its acquisition of i2 Technologies, whose advanced planning and scheduling products were integrated into Blue Yonder’s platform.
- Manufacturing Execution & Quality
- Warehouse Management
- IT Consulting & Implementation
- Revenue
- $1.5B
- Employees
- 6,500
- Founded
- 1985
- Headquarters
- Scottsdale, United States of America
What 113 Arbolus experts think of I2
NPS scores are weighted toward the positive: 32% Promoters (NPS 9-10), 51% Passives (NPS 7-8), and 17% Detractors (NPS ≤6). Renewal intent is mixed: among those disclosing, 40% indicate Yes, 18% No, and 42% Not Sure. High stickiness is reflected by over 60% in MoreThan1Year deployment stages, while pilot and offboarding responses highlight moderate churn risk.Key themes: strong adoption in large enterprise settings and recognized efficiency gains, though uncertainty around renewal is higher for influencers and some pilot stage users.Overall Customer Sentiment: Positive
Who reviewed I2
- C-Suite 64% (72)
- Director 27% (31)
- Manager 9% (10)
Employer names and spend open once the report publishes.
Tell us when the I2 report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
11 Net Promoter Score, from 113 scored reviews- Promoters 37
- Passives 52
- Detractors 24
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 25 across 7 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 45%Plan to renew, by seniority
- 49% 35 answers
- 40% 15 answers
- 40% 5 answers
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 6.3/10 Average score from customers not renewing
Top alternatives
Most weighed by I2 customers
More in Data & Analytics and ERP Software
Other companies in both categories with a customer report.
For people who use I2
Do you use I2 at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 113 customers of I2 have already contributed
Takes a few minutes. Your identity stays anonymous.