HOTELOGIX

hotelogix.com · Noida, India

Hotelogix provides a cloud-based property management system for small and mid-sized hotels, resorts, and hospitality groups, offering front-desk operations, reservations, channel management, and distribution tools to manage bookings and guest services. The platform integrates with online travel agencies and payment gateways to help properties increase occupancy and streamline operations. Revenue is generated through subscription fees and related software services.

  • Property Management Software
  • E-commerce Platforms & Storefronts
Revenue
$18.0M
Employees
250
Founded
2008
Headquarters
Noida, India

What 8 Arbolus experts think of HOTELOGIX

NPS scores are distributed mainly in the 7–9 range, reflecting moderate to high satisfaction. 62.5% of customers express clear renewal intent, particularly those with high and mid-level spend. 87.5% of clients are either in the 'MoreThan1Year' or 'LessThan1Year' implementation stage, supporting platform stickiness. Key themes are long-term adoption by core hospitality players and more positive sentiment among higher spenders.Overall Customer Sentiment: Positive

Who reviewed HOTELOGIX

Total customers 8 8 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 100% (8)
Founder C-Suite NPS 8 Will renew
Revenue Executive C-Suite NPS 9 Undecided
Operations Leader C-Suite NPS 7 Undecided

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Sentiment

12 Net Promoter Score, from 8 scored reviews
  • Promoters 2
  • Passives 5
  • Detractors 1

Cumulative NPS by month

+1 over 4 months
  • Sep 7
  • Feb 7
  • May 8
  • Jun 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 12 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 43%
  • Will renew 3
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 43% 7 answers
  • 8.3/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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