Hitachi Solutions
Hitachi Solutions is a global IT consulting and systems integration firm within the Hitachi group that designs, implements, and manages enterprise technology solutions, with a strong focus on Microsoft-based business applications, cloud, analytics, and industry-specific platforms for large and mid-market organizations. It generates revenue through consulting projects, software implementation, managed services, and related support. The company serves clients across sectors such as manufacturing, retail, financial services, and public sector.
- IT Consulting & Implementation
- Business Process Management
- Data Integration & ETL
- Revenue
- $900.0M
- Employees
- 5,000
- Founded
- 2009
- Headquarters
- Tokyo, Japan
What 5 Arbolus experts think of Hitachi Solutions
The NPS distribution among experts ranges from 5 to 9, with most scores at 7–9, indicating generally positive sentiment but with variability by role and implementation stage. 50% of those with a RenewalIntent provided are 'Not Sure,' while one respondent is committed to renewal. Implementation stage data shows most deployments are at MoreThan1Year, with some Users in the Pilot or LessThan1Year phase. Sentiment themes suggest established customers see value but are cautious regarding renewal, possibly due to evolving needs or satisfaction with support.Overall Customer Sentiment: Neutral
Who reviewed Hitachi Solutions
- C-Suite 80% (4)
- Director 20% (1)
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Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 2
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 33% 3 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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