https://www.facile.it/
Facile.it is an Italian online comparison and brokerage platform that allows consumers to compare and purchase insurance, loans, mortgages, utilities, and telecom contracts. The company earns revenue through commissions and fees from partner financial institutions, insurers, and service providers when users complete purchases via its website. It primarily serves retail consumers in Italy seeking to save money and simplify switching across household and personal finance services.
- Revenue
- $220.0M
- Employees
- 900
- Founded
- 2011
- Headquarters
- Milan, Italy
What 10 Arbolus experts think of https://www.facile.it/
NPS scores are skewed positively, with more than 55% of users reporting NPS 8 or above. Renewal intent patterns show $~65% definite intent to renew, while uncertainty persists in about $~35% of the pool. Stickiness data highlight that most customers are in the more than 1 year implementation stage, with a minority in pilot phases. Key themes inferred include generally positive experiences, though cost and clarity of long-term value are occasional concerns.Overall Customer Sentiment: Positive
Who reviewed https://www.facile.it/
- C-Suite 70% (7)
- Director 10% (1)
- Manager 20% (2)
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Sentiment
20 Net Promoter Score, from 10 scored reviews- Promoters 3
- Passives 6
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 57% 7 answers
- 0% 1 answer
- 100% 2 answers
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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