ICICI Bank
ICICI Bank is a large Indian private sector bank that provides retail, corporate, and investment banking services, along with insurance, asset management, and other financial products to individuals, small businesses, and enterprises. It generates revenue primarily from interest income on loans and advances, fees and commissions on banking and financial services, and treasury operations. The bank operates through a wide branch and digital network in India and serves customers internationally through subsidiaries and branches abroad.
- Revenue
- $21.0B
- Employees
- 130,000
- Founded
- 1994
- Headquarters
- Mumbai, India
What 41 Arbolus experts think of ICICI Bank
41 customers have reviewed ICICI Bank so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed ICICI Bank
- C-Suite 68% (28)
- Director 18% (7)
- Manager 13% (5)
Employer names and spend open once the report publishes.
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Sentiment
63 Net Promoter Score, from 41 scored reviews- Promoters 30
- Passives 7
- Detractors 4
Cumulative NPS by month
+0 over 6 months- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 57 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 57% 7 answers
- 100% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
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