ICONNECTIONS

iconnections.io · Miami Beach, United States of America

iConnections is a fintech platform that connects investment managers with institutional allocators through a digital marketplace and in-person events, providing tools for capital introduction, virtual meetings, and fund marketing. The company generates revenue through software subscriptions, event fees, and related services for asset managers, hedge funds, private equity, and family offices.

  • Marketplace & Booking Platforms
  • IT Consulting & Implementation
Revenue
$25.0M
Employees
120
Founded
2018
Headquarters
Miami Beach, United States of America

What 8 Arbolus experts think of ICONNECTIONS

NPS responses for ICONNECTIONS are weighted heavily towards positive, with 67% of experts rating 9 or higher. Renewal intent is predominantly positive where specified, especially among longer-term users, while newer users show some uncertainty. Adoption stickiness is highest for those past the one-year mark. Feedback themes emphasize reliability, user experience, and strong support, with concerns around advanced customizations for niche cases. Overall Customer Sentiment: Positive

Who reviewed ICONNECTIONS

Total customers 8 7 current · 1 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 75% (6)
  • Director 12% (1)
  • Manager 12% (1)
Not specified Manager NPS 6
Strategy Leader C-Suite NPS 7
Operations Leader Director NPS 6

Employer names and spend open in the full report, along with the other 5 customers.

Everything 8 customers told us about ICONNECTIONS.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

12 Net Promoter Score, from 8 scored reviews
  • Promoters 4
  • Passives 1
  • Detractors 3

Praised

  • Operational Efficiency Gains
  • Ease of Implementation and Use
  • Scalability and Process Visibility
  • Automated Analytics Potential

Criticised

  • Support and Integration Shortfall
  • AI-Native Substitution Threat
  • Alternative Vendor Displacement
  • Cost-Benefit Sensitivity

What customers say

Operational Efficiency Gains
“I rely on this tool because it brings consistency, speed, and visibility to a process that would otherwise be manual and inefficient.”
Ease of Implementation and Use
“I would recommend this because it is reliable, easy to use, and has been supported well throughout our adoption journey.”
Scalability and Process Visibility
“I value how it lets us scale consistently while offering improved reporting and performance visibility for our teams.”

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • 7.7/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

Report

For people who use ICONNECTIONS

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