Instinet Europe Limited
Instinet Europe Limited is the European subsidiary of Instinet, a global electronic trading and agency brokerage firm that provides institutional investors with execution services, trading technology, and access to global equity markets. The company offers electronic trading platforms, algorithmic trading, crossing networks, and brokerage services to asset managers, hedge funds, and other professional investors, generating revenue primarily through commissions and trading-related fees. It operates as part of the Nomura Group, focusing on low-latency, high-touch, and electronic execution solutions across European markets.
- Payment Processing
- API Management & Integration
- Revenue
- $450.0M
- Employees
- 900
- Founded
- 1986
- Headquarters
- Londonderry County Borough, United Kingdom
What 9 Arbolus experts think of Instinet Europe Limited
The NPS range spans from 1 (low detractor) to 10 (promoter), with a median in the 5–6 range suggesting lukewarm satisfaction. Only one respondent scored a 10, with detractors and passives dominating the pool. Among high spenders, both have low NPS scores and plan not to renew, highlighting risk. Implementation stages are split between MoreThan1Year and recent or pilot deployments. Renewal intent is negative or uncertain among influencers. Uncertainty and dissatisfaction are recurring themes.Overall Customer Sentiment: Neutral to Negative
Who reviewed Instinet Europe Limited
- C-Suite 67% (6)
- Director 33% (3)
Employer names and spend open once the report publishes.
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Sentiment
-55 Net Promoter Score, from 9 scored reviews- Promoters 1
- Passives 2
- Detractors 6
Cumulative NPS by month
-2 over 4 months- Jun 8
- Apr 8
- May 7
- Aug 6
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -55 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 0% 1 answer
- 8/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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