IDMWORKS
IDMWORKS is an identity and access management consulting and managed services firm that designs, implements, and operates IAM, PAM, and related security solutions for enterprises across industries. The company partners with major IAM software vendors to deliver strategy, integration, and migration projects as well as ongoing managed services and support. It generates revenue through professional services engagements, managed security services, and resale of IAM technologies.
- Cybersecurity Services
- IT Consulting & Implementation
- Identity & Access Management
- Revenue
- $55.0M
- Employees
- 250
- Founded
- 2004
- Headquarters
- Miami Beach, United States of America
What 5 Arbolus experts think of IDMWORKS
Net Promoter Scores are predominantly 7–9, which is in the positive to neutral promoter range. 80% of respondents indicate clear intent to renew, with only 20% undecided (linked to a more recent implementation). Stickiness is strong, as 80% of experts are more than one year into implementation, and higher sentiment correlates with longer deployment stages. Recurring themes based on quantitative data are sustained satisfaction post-deployment and higher renewal confidence after the first year.Overall Customer Sentiment: Positive
Who reviewed IDMWORKS
- C-Suite 60% (3)
- Director 20% (1)
- Manager 20% (1)
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Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 4
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 67% 3 answers
- 100% 1 answer
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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