Arbolus Intelligence

IMP Software Ltd.

impsoftware.co.uk · Exeter, United Kingdom

IMP Software Ltd. provides budgeting, forecasting, and financial planning software specifically designed for multi-academy trusts and schools in the UK, helping education finance teams manage funding, staffing costs, and long-term financial plans. The company generates revenue through subscriptions and implementation services for its cloud-based planning and analytics platform.

  • Financial Planning & Analysis
  • Business Intelligence & Dashboards
  • IT Consulting & Implementation
Listed in
Revenue
$8.0M
Employees
70
Founded
2019
Headquarters
Exeter, United Kingdom

What 5 Arbolus experts think of IMP Software Ltd.

NPS scores are consistently high at 8-9 across all respondents, signaling satisfaction with usability and feature development. However, renewal intent is split: 40% of customers express clear intent to renew, while 60% are uncertain, largely due to concerns about price competitiveness and integration. Implementation is mature with 60% of customers using the software for over a year. Feedback themes highlight the tool's intuitive interface and robust reporting as positives, but price sensitivity and calls for stronger integration persist. Overall Customer Sentiment: Positive

Who reviewed IMP Software Ltd.

Total customers 5 4 current · 1 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Strategy Leader C-Suite NPS 9 Will renew Submitted Jul 2025
Finance Executive C-Suite NPS 9 Will renew Submitted May 2026
Marketing Leader C-Suite NPS 8 Undecided Submitted Jul 2025

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about IMP Software Ltd..

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 0

Cumulative NPS by month

+0 over 3 months
  • Jul 8
  • May 8
  • Aug 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 18 across 2 companies.

Praised

  • Core Functionality for Budgeting and Forecasting
  • Continuous Development and New Features
  • Intuitive and User-Friendly Interface
  • Expand AI Functionality

Criticised

  • Price Sensitivity
  • Procurement Policy Changes
  • AI-Powered Competitors
  • High Price Relative to Competitors

What customers say

Core Functionality for Budgeting and Forecasting
“I rely on the tool for budget planning and forecasting—it delivers the core functionality needed for financial management in schools.”
Continuous Development and New Features
“I see ongoing development and the regular addition of new features; the tool is clearly evolving to meet market needs.”
Intuitive and User-Friendly Interface
“I find the interface very intuitive and easy to use, which helps users get up to speed quickly and reduces the training effort.”

Renewal intent

Plan to renew 40%
  • Will renew 2
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Director 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

Top alternatives

Most weighed by IMP Software Ltd. customers

Report

Customer Report - Aug 2026 Aug 2026 5 + 0

Other companies in both categories with a customer report.

See all 3,014 Data & Analytics companies →

For people who use IMP Software Ltd.

Do you use IMP Software Ltd. at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 5 customers of IMP Software Ltd. have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.