Increff

increff.com · Bengaluru, India

Increff is a retail and supply chain technology company that provides inventory optimization, merchandising, and warehouse management software for fashion, lifestyle, and other consumer brands and retailers. Its cloud-based platforms help clients improve demand forecasting, allocation, and fulfillment efficiency across online and offline channels, generating revenue through SaaS subscriptions and implementation services.

  • Procurement & Sourcing
  • Warehouse Management
  • IT Consulting & Implementation
Revenue
$12.0M
Employees
350
Founded
2016
Headquarters
Bengaluru, India

What 7 Arbolus experts think of Increff

NPS scores show a strong positive distribution: 29% High (9-10), 57% Medium (7-8), and no detractors. Long-term usage (over a year) and pilot-phase adoption both feature strongly, with renewal intent confirmed in pilot stages and likely implicit in mature implementations. Stickiness is high, reflected by a majority of users in multi-year deployments. Key quantitative theme: sustained satisfaction tied to operational impact.Overall Customer Sentiment: Positive

Who reviewed Increff

Total customers 7 7 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 67% (5)
  • Director 33% (2)
Marketing Leader Director NPS 10 Will renew
Operations Manager Not specified NPS 7
Operations Leader C-Suite NPS 8

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Sentiment

42 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+0 over 5 months
  • Feb 8
  • Mar 9
  • Apr 9
  • Jul 8
  • Aug 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 27 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Director 100% 1 answer
  • 10/10 Average score from customers who will renew

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