InEight

ineight.com · Scottsdale, United States of America

InEight provides construction project management software that supports capital project owners, contractors, and engineers with tools for estimating, scheduling, cost control, field execution, and project analytics. Its platform helps manage the full project lifecycle, from design and planning through construction and turnover, to improve visibility, productivity, and risk management on large infrastructure and industrial projects. The company generates revenue through subscriptions and services for its cloud-based software solutions.

  • Construction Project Management
  • Project & Work Management
  • Business Intelligence & Dashboards
Revenue
$160.0M
Employees
850
Founded
2013
Headquarters
Scottsdale, United States of America

What 29 Arbolus experts think of InEight

NPS scores are concentrated in the 7-10 range, with 74% of responses rating 7 or higher. 86% of tracked responses express intent to renew, with only one dissatisfied respondent indicating non-renewal and offboarding. Majority are past the one-year implementation mark, showing strong stickiness; newer adopters contribute high NPS as well. Positive themes include value, quality, and alignment with complex project workflows.Overall Customer Sentiment: Positive

Who reviewed InEight

Total customers 29 28 current · 1 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 62% (18)
  • Director 28% (8)
  • Manager 10% (3)
Operations Leader C-Suite NPS 10 Will renew
Executive C-Suite NPS 7 Will renew
Operations Manager Manager NPS 5 Undecided

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Sentiment

16 Net Promoter Score, from 30 scored reviews
  • Promoters 10
  • Passives 15
  • Detractors 5

Cumulative NPS by month

+1 over 6 months
  • Mar 7
  • Apr 7
  • May 7
  • Jul 7
  • Aug 8
  • Sep 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 22 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 73%
  • Will renew 11
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 80% 10 answers
  • Director 67% 3 answers
  • Manager 50% 2 answers
  • 8.1/10 Average score from customers who will renew
  • 5.3/10 Average score from undecided customers
  • 1/10 Average score from customers not renewing

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