Arbolus Intelligence

Insly

insly.com · Tallinn, Estonia

Insly provides cloud-based insurance software that helps MGAs, brokers, and insurers manage policy administration, underwriting, and distribution. Its platform supports product configuration, quoting, policy issuance, and reporting, generating revenue through subscription and implementation fees. The company serves insurance intermediaries and carriers seeking to digitize and automate their operations.

  • Insurance Software
  • IT Consulting & Implementation
Listed in
Revenue
$12.0M
Employees
150
Founded
2013
Headquarters
Tallinn, Estonia

What 6 Arbolus experts think of Insly

The NPS data suggests a varied distribution, with scores ranging from 5 to 9, indicating a moderate leaning towards customer satisfaction. A noticeable yes intent for renewals suggests Insly's established value is recognized, while some neutrality reflects potential areas for improvement. Several experts express a desire for enhanced analytic tools and customized services, highlighting growth opportunities in high-value analytics and workflow support. Overall Customer Sentiment: Positive

Who reviewed Insly

Total customers 6 5 current · 1 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 50% (3)
Strategy Leader C-Suite NPS 7 Undecided Submitted Dec 2025
Executive C-Suite NPS 8 Will renew Submitted Dec 2025
Finance Manager Director NPS 9 Will renew Submitted Jun 2026

Employer names and spend open in the full report, along with the other 3 customers.

Everything 6 customers told us about Insly.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

0 Net Promoter Score, from 6 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+0 over 3 months
  • Dec 7
  • Feb 7
  • Jun 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Praised

  • Competitive Pricing Model
  • Flexible Product Configuration
  • Robust API Framework
  • Analytics Integration

Criticised

  • Competition Edge
  • Feature Lag
  • End-of-Life Concerns
  • Support Delays

What customers say

Competitive Pricing Model
“Insly's cost-effectiveness in pricing ensures our services remain profitable as an MGA, allowing focus on core business development.”
Flexible Product Configuration
“Leveraging Insly's no-code tools allowed us to define insurance products without technical dependencies, achieving efficiency in launching offerings, a critical asset given our market scope.”
Robust API Framework
“Insly's exceptionally rich API integration enables our seamless data flow, enhancing our analytic capabilities and operational visibility across insurance processes.”

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Director 67% 3 answers
  • 7.8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

Report

Customer Report - Aug 2026 Aug 2026 6 + 0

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