InVideo

invideo.io · San Francisco, United States of America

InVideo is a software company that provides a browser-based video creation and editing platform that enables businesses, marketers, and content creators to produce social media, marketing, and explainer videos using templates, stock assets, and automation tools. The platform is sold on a subscription basis and targets SMBs, agencies, and individual creators looking to create professional videos without advanced editing skills.

  • Content & Digital Asset Management
  • Marketing Automation
Revenue
$12.0M
Employees
220
Founded
2017
Headquarters
San Francisco, United States of America

What 10 Arbolus experts think of InVideo

NPS scores are strongly positive, with a majority of users scoring between 8 and 10. Renewal intent is high among new users (Yes for 60% with spend data), while negative intent is observed only in a minority with longer tenure. Most users are in the LessThan1Year implementation stage, indicating recent adoption and satisfaction. Key themes include high satisfaction among creative professionals and influencers, with stickiness aligning with tenure and spend. Overall Customer Sentiment: Positive

Who reviewed InVideo

Total customers 10 10 current · 0 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 56% (6)
  • Director 11% (1)
  • Manager 33% (3)
Marketing Leader Manager NPS 8
Founder C-Suite NPS 6 Not renewing
Data Leader C-Suite NPS 8 Will renew

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Sentiment

50 Net Promoter Score, from 10 scored reviews
  • Promoters 6
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+3 over 5 months
  • Mar 6
  • May 8
  • Jun 8
  • Aug 8
  • Sep 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 35 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • 8/10 Average score from customers who will renew
  • 6/10 Average score from customers not renewing

Top alternatives

Most weighed by InVideo customers

For people who use InVideo

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