Arbolus Intelligence

Kaleris

kaleris.com · Alpharetta, United States of America

Kaleris is a supply chain execution software company that provides yard management, rail logistics, and terminal operating systems for shippers, railroads, ports, and intermodal terminals. Its platform helps industrial and logistics customers track assets, optimize yard and rail operations, and improve visibility and throughput across the supply chain. The company generates revenue through software licensing, subscriptions, and related implementation and support services.

  • Transportation & Fleet Management
  • Asset Performance Management
  • IT Consulting & Implementation
Listed in
Revenue
$150.0M
Employees
650
Founded
2020
Headquarters
Alpharetta, United States of America

What 11 Arbolus experts think of Kaleris

NPS responses are consistently high, with 8 out of 10 experts rating Kaleris as 8 or above, and most reporting strong renewal intent and long-term operational reliance. The majority of customers are in advanced implementation stages (>1 year), and emphasize mission criticality. Key themes include high satisfaction with technical capability, operational efficiency, and real-time visibility, partially offset by concerns over cost, implementation complexity, and limits on global presence. Affordability and ease of customization are cited as areas for improvement.Overall Customer Sentiment: Positive

Who reviewed Kaleris

Total customers 11 9 current · 2 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 55% (6)
  • Director 27% (3)
  • Manager 18% (2)
Operations Manager C-Suite NPS 6 Will renew Submitted Oct 2025
Operations Manager Manager NPS 9 Submitted May 2026
Product Leader C-Suite NPS 8 Will renew Submitted Nov 2025

Employer names and spend open in the full report, along with the other 8 customers.

Everything 11 customers told us about Kaleris.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

27 Net Promoter Score, from 11 scored reviews
  • Promoters 4
  • Passives 6
  • Detractors 1

Cumulative NPS by month

+2 over 5 months
  • Oct 6
  • Nov 8
  • Apr 8
  • May 8
  • Aug 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 27 across 3 companies.

Praised

  • Operational Efficiency Gains
  • Advanced Optimization and Analytics
  • Mission Critical Platform
  • Efficiency through Automation

Criticised

  • Support and Cost Pressures
  • Customization and Training Cost
  • Implementation and Integration Challenges
  • Cost-Driven Switching Risk

What customers say

Operational Efficiency Gains
“Real-time load tracking has improved our ability to get teams and equipment ready, leading to reduced idle time and clear cost savings.”
Advanced Optimization and Analytics
“Kaleris provides optimization and predictive analytics that maximize asset utilization and enable us to achieve 8 to 10% more movements compared to previous processes.”
Mission Critical Platform
“Kaleris is so central to our operations that if the solution stops, we essentially can't run the terminal until it's resolved.”

Renewal intent

Plan to renew 75%
  • Will renew 6
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Director 67% 3 answers
  • Manager 100% 1 answer
  • 8/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

Top alternatives

Most weighed by Kaleris customers

Report

Customer Report - Oct 2026 Oct 2026 11 + 1

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