KUKA Robotics
KUKA Robotics is a division of KUKA AG that designs, manufactures, and services industrial robots and robotic automation systems for manufacturing, logistics, and other industrial applications. The company provides robot arms, controllers, software, and turnkey automation cells used in sectors such as automotive, electronics, metalworking, and consumer goods. It generates revenue through the sale of hardware and software, integration projects, and ongoing maintenance and support services.
- Manufacturing Execution & Quality
- Asset Performance Management
- IT Consulting & Implementation
- Revenue
- $3.5B
- Employees
- 15,000
- Founded
- 1898
- Headquarters
- Augsburg, Germany
What 25 Arbolus experts think of KUKA Robotics
The NPS distribution is strongly positive, with 83% of scores at 7 or higher and 35% at the max of 10. Renewal intent is high among large and mid-tier accounts, with all high spenders expressing willingness to renew where intent is stated. Over 90% of users are in advanced implementation stages (more than one year); pilot stage responses show slightly more moderate sentiment.Core themes include sustained satisfaction among long-term, high-value customers and a positive feedback loop between spend, stickiness, and future commitment.Positive
Who reviewed KUKA Robotics
- C-Suite 56% (14)
- Director 12% (3)
- Manager 32% (8)
Employer names and spend open once the report publishes.
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Sentiment
32 Net Promoter Score, from 25 scored reviews- Promoters 11
- Passives 11
- Detractors 3
Cumulative NPS by month
+0 over 5 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 32 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 62%Plan to renew, by seniority
- 71% 7 answers
- 100% 1 answer
- 40% 5 answers
- 8.4/10 Average score from customers who will renew
- 6.6/10 Average score from undecided customers
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