LAMBDA LABS

lambdalabs.com · San Francisco, United States of America

Lambda Labs provides cloud infrastructure and hardware optimized for training and deploying large-scale machine learning and AI models, offering GPU cloud instances, on-premise GPU clusters, and related tools to AI teams, enterprises, and research organizations. The company generates revenue through usage-based cloud fees, hardware sales, and support services.

  • Cloud Infrastructure & Hosting
  • MLOps & ML Platforms
Revenue
$120.0M
Employees
250
Founded
2012
Headquarters
San Francisco, United States of America

What 8 Arbolus experts think of LAMBDA LABS

NPS scores are concentrated in the 7-10 range, with five experts rating 9 or higher and only two at 7 or 8. Renewal intent is generally positive among high-spenders and influencers, with clear "Yes" or strong interest in contract continuation, indicating broad satisfaction. Stickiness is high, with most customers in the "More Than 1 Year" implementation stage, and only one reporting offboarding. The data highlights a theme of enduring usage and value realization among both users and influencers.Overall Customer Sentiment: Positive

Who reviewed LAMBDA LABS

Total customers 8 6 current · 2 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 62% (5)
  • Director 38% (3)
Not specified Director NPS 8 Undecided
Engineering Executive C-Suite NPS 7
Strategy Leader Director NPS 9 Will renew

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Sentiment

62 Net Promoter Score, from 8 scored reviews
  • Promoters 5
  • Passives 3
  • Detractors 0

Cumulative NPS by month

-1 over 5 months
  • Oct 9
  • Apr 9
  • May 9
  • Jun 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 62 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • Director 50% 2 answers
  • 9/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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